Protecting People and Data – Right from the Start

When you’re a growing business, it’s easy to get swept up in the big, exciting stuff – new clients, shiny new kit, ambitious plans. But often, it’s the quieter, behind-the-scenes decisions that really shape what kind of company you’re building.

We had one of those reminders recently when our ICO (Information Commissioner’s Office) registration came up for renewal.

We spend a lot of time helping our customers keep their data safe, fend off cyber threats, and stay up and running. So, it’s only right we hold ourselves to the same high standard. Staying registered with the ICO and sticking to their guidelines means we’re handling personal data properly, reducing risk, and giving our customers peace of mind that we take this seriously.

But it’s not just about protecting customer data, we’re just as focused on looking after our team.

Our Operations Manager, Michaela Wheeler, has recently qualified as a Mental Health First Aider (MHFA). Michaela summed it up perfectly:

“This course has given me a better understanding of how to support others, and perhaps most importantly, I now know where and how to signpost people to the right help. Whatever size of business you run, it’s important people know support is out there. Sometimes it’s just about knowing where to look. No one should ever feel alone.”

We hope having access to a MHFA gives our team that extra bit of reassurance, someone to turn to when things feel a bit too much.

On top of that, we’ve also signed up to the Good Business Charter, to show our team (and our customers) that we’re committed to doing business the right way. That includes:

• Paying the real Living Wage
• Offering fair hours and proper contracts
• Championing equality, diversity, and inclusion
• Being responsible about our environmental impact

For us, it’s all part of the same approach, laying solid foundations now, so that as we grow, we stay true to the kind of business we want to be. Whether it’s how we treat data or how we treat people, we want both our team and our customers to feel they’re in safe hands.

Because growth is good, but growing well? That’s even better.