Skip to main content

SolaaS

Menu

Privacy Policy

1. Introduction
At SolaaS Ltd (“we”, “our”, or “us”), your privacy is important to us. This Privacy and Cookie Policy explains how we collect, use, and protect your personal information when you visit our website at www.solaas.it (“Site”), contact us, or use our services.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU GDPR where applicable.

2. Who We Are
SolaaS Ltd
16 Hales St, Coventry, CV1 1JD
Company Number: 14769172
Email: info@solaas.it
Phone: 02477102180

We act as a Data Controller when processing your personal data.

3. What Information We Collect
We may collect the following types of personal data:

  • Contact Information: name, email address, phone number
  • Technical Data: IP address, browser type, operating system, device identifiers.
  • Usage Data: pages visited, time spent on the site, referring website.
  • Marketing Preferences: your communication preferences and responses.
  • We do not collect or store any special categories of personal data (e.g. health, biometric).

4. How We Use Your Data
We use your personal data to:

  • Provide information about our services and respond to your inquiries.
  • Improve our website performance and user experience.
  • Send you updates, offers, or content (only if you’ve opted in).
  • Meet legal or regulatory obligations.

5. Legal Bases for Processing
We process your personal data under one or more of the following lawful bases:

  • Consent – where you have given clear permission.
  • Contract – where processing is necessary for a contract with you.
  • Legitimate Interests – to operate and improve our services.
  • Legal Obligation – to comply with laws and regulations.

6. How We Share Your Data
We do not sell your personal data. We may share it with:

  • Service providers who help us run our website and business (e.g., hosting, analytics).
  • Regulatory bodies, if required by law.
  • Professional advisors (e.g., legal, IT).

All third-party providers are required to respect the security of your data.

7. How We Protect Your Data
We implement appropriate technical and organisational security measures to protect your data against unauthorised access, loss, or misuse.

9. Your Rights
Under data protection laws, you have rights including:

  • The right to access your data.
  • The right to rectify inaccurate data.
  • The right to erasure (“right to be forgotten”).
  • The right to object or restrict processing.
  • The right to data portability.
  • The right to withdraw consent at any timee.
    To exercise these rights, contact us at info@solaas.it.

10. Cookies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand website usage and improve performance.

  • Types of Cookies We Use:
    Essential Cookies – necessary for site functionality.
  • Analytics Cookies – help us understand how visitors interact with the site.
  • Marketing Cookies – used for personalised ads and tracking.
  • You can manage cookie preferences via our cookie banner or in your browser settings.

11. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies when visiting.

12. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.

13. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website with the effective date at the top.

14. Contact Us
If you have any questions about this Privacy and Cookie Policy or how we use your data, please contact:

Data Protection Officer
Email: info@solaas.it
Address: 16 Hales St, Coventry, CV1 1JD

If you’re not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

Last updated 11/06/2025